The second-hand marketplace Members Share Frustration Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
